AI voice intake · personal injury

Meet Casey.

The AI intake specialist that never misses a call — answers, qualifies, values, and signs personal injury cases while your competitors return voicemails.

Call Casey · +1 757 979 8164Open the live demo

Answers in one ring · scores on the call · how it works

A nine-minute walk through the console — the queue, a case file and every citation behind it, scoring, and what each seat can see.

Live demo · Vapi stack

Talk to Casey — on Vapi.

Same intake conversation, running on the Vapi realtime stack. Tap the mic, tell Casey about an accident — real or invented — and watch the transcript write itself as you talk.

Start talking to Casey

Tap the mic and allow microphone access.

Live transcript

The transcript appears here once the conversation starts.

Live demo · your microphone, the real agent

Talk to Casey — on ElevenLabs.

This is the agent, voice by ElevenLabs. Tell her about an accident — real or invented — and when you hang up, watch the conversation become a scored case in the command center.

Start talking to Casey

Tap the mic and allow microphone access.

Live transcript

The transcript appears here once the conversation starts.

How it works

One call, start to signature.

Four steps, in order. The caller experiences the first one; the firm gets the other three for free.

  1. 01

    Answered in under 60 seconds

    Every call, every hour. Casey opens with the recording disclosure and works the intake script without rushing the caller.

    Inboundanswered 00:02

    Casey picks up on the first ring.

  2. 02

    Scored and valued on the call

    Facts are extracted with a confidence and a citation, then valued by the multiplier method — arithmetic in code, judgment in the model.

    Sign

    $12,000 – $28,000

    3.1× medicals, cited

  3. 03

    Documents chased for days

    A durable timer requests what is missing, reminds at 24 hours, escalates at 72, and stops the moment the file arrives.

    • T+0Send your ER papers.
    • T+24hReminder — still open.
    • T+72hReceived ✓

  4. 04

    Retainer signed

    The retainer and the letter of representation go out for e-signature. The attorney's decision is the only manual step left.

    RetainerLOR sent

Industry benchmarks

7×
more likely to qualify when the call is answered within the hour.
5 min
AI intake, against a 30-minute call-centre intake for the same case.
$5,319 → $607
cost per signed case, before and after.

Under the hood

Three planes, three clocks.

Voice, judgment and patience run on different budgets, so they run on different infrastructure.

Realtime

under 800 ms

Twilio Voice into ElevenLabs. The caller never hears the system think, because nothing on this path waits for a reasoning model.

Reasoning

seconds

Schema-validated Claude calls, one per stage, stateless. Deterministic work — statutes of limitation, fees, liens, routing — never touches a model.

Durable

hours to days

Temporal owns every timer, retry and signal. A document chase that started on Monday survives Wednesday's deploy.

  • FastAPI
  • Temporal
  • Postgres RLS
  • Twilio
  • ElevenLabs
  • Claude
  • Next.js

400 tests · multi-tenant row-level security · every extracted fact carries a citation.

See a case file built from a single phone call.

Open the live demo